[Resolved] ACT Fibernet — New Connection Not Yet Activated
N
Nandu909
Address:
Hyderabad, Andhra Pradesh
I have given the request for a new connection on 16th and 18th July and they collected the documents on 19th July.
They promise me to have a connection by Monday and that never happened. One executive visited on Sunday and said that they will do the fiber cabling and it will take some time so it will be done by Friday. After make many calls they fixed the box on Thursday but they never bother to have a fiber cable there. I waited till Friday evening and then I called them again and I asked them that the box was fixed on 24th then why you didn't complete the fiber cabling on 24th and even on 25th. And there was same sorry and apologies and they said it will be done before 30th which is really very long time. Completely unhappy with beam fiber Internet activation.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
Beam Fiber