[Resolved]  ACT Fibernet — no connection and no refund

Address:Hyderabad, Telangana, 500049

Act fiber sales man came to my house and taken 6months advance for internet and promised to provide connection with in 24hrs. Later their team came and said connection is not possible due to hitension wires on my house and said they will refund with in 15 days. But even after 30 days they have not refunded my money and saying different reason every time like approval pending. Even I notified model officer, the said they apologized for delay and said they will make sure I will get refund but later there is no response from them. Very pathetic experience.
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Jul 18, 2018
Complaint marked as Resolved 
My money is refunded.
customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
ACT Fibernet Customer Care's response
Hi Srinivas,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet
Jun 29, 2018
Updated by srinivas.mtec
[protected], HYDERABAD
Complaint comments 

Comments

[protected], Hyderabad
ACT Fibernet Customer Care's response, Jun 29, 2018
Verified Support
Hi Srinivas,

Thanks for sharing your details. We will get in touch with you with an update.

Regards,
ACT Fibernet

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