Address: | Bangalore, Karnataka |
I had applied for connection on 14th June and they have taken 6 months subscription - Rs9431 and till now - no connection, no call - nothing has happened.
If we call sales guy who had taken the application with cheque, is least bothered and says some issues are there and it will get resolved, otherwise - take the money. He is just money taking agent.
Customer service guys are just standard english speaking people and talk sorry, get back words without meaning/value.
I had registered last week : Req: [protected] ; User ID : 848364. I had called today also, same
response and no action.
This company advertise and does bother about
customer value, money and sentiments. If Management - Sunder Raju, Bala M
- are really interested in taking care of customers, then they need
address operations properly. We are let at mercy of these guys by paying
our hard earned money and also we have to call up and check and
customer support only knows that we have not received connection only by
we calling and registered complaint... Was this information helpful? |
We are extremely sorry for the inconveniences caused. We have noted your details and forwarded them to the concerned team and they will get back to you.
Warm Regards,
ACT Broadband