ACT Fibernet — no connection in emergency situation

Address:

500084

Act fibernet connections gets dead every 15 days. We can't rely on internet for taking work from home or any online exams. I had booked exam slots and internet was down. The history repeats. Every time you need internet, it will be down. And when you don't need it will be working fine.
Fed up of calling service agents. The call takes minimum 2 hours to be picked up. Then they say issue will be resolved in 24 hours. That never comes. My last complaint took 3 days to be resolved inspite of regular calling them.
Don't ever try chat support, it's hopeless.
Fed up with these guys.
Every 15 days there is connectivity issue.
I am from hyderabad