ACT Fibernet — No connectivity since cyclone Vardah

radhika.mu

from Chennai, Tamil Nadu

Address:

600028

I live in R A Puram and have had no connectivity since the cyclone. The customer care no is not reachable. When an SMS is sent, the reply has been constant 'A ticket number has already been generated against your service request. We will update you with the estimated time for resolution soon.' So far I have got mails saying the connection would be restored on Dec 17th, Dec 24th, Jan 3rd and Jan 10th. Mails to the nodal officer also go unanswered. The service of ACT has always been poor. They have now sunk even lower if at all that is possible.

Account ID 11780492

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customer support has been notified about the posted complaint.