[Resolved]  ACT Fibernet — No Connecttion Provided - 45+ Days now

Hi Team! I'm a prospective customer to you, not sure, if I may be one, or hop to other service provider any sooner, I Stay in Gauthamapuram, Ulsoor bangalore 56000. I first contacted your service team through your website, and one Mr.Umesh[protected] contacted me and visited to my residence, and stated to me that the server installed already in my area is full, and a new server has to be installed. I agreed to install it in my property and get me the free connection instead of monthly rental for the installation, which i understood from him as a standard company policy. Umesh confirmed me that, within next 3 days, (being the day he visited my home was Saturday) that the engineer would visit and install the Server, I followed with him for the next two weeks, he either did not respond to my calls, or said that he was on leave or that the line engineer would visit my the same evening. But Nothing Happened. Then, after about 2 weeks, he confirmed me that, he has installed the server in other lane (which i dont wonder why, when i had agreed to be installed in my place) and get me the connection after 3/4 days time as its the standard time frame for a server to be established and connection be up and running. I have been calling him since 2nd week of Oct'14 but even now, he has yet to get me the server installed/connection provided. I have high hopes on your data speed going by the review from friends and online, but if this is the service for a customer, who is yet to join your customer list, I wonder if all the positive reviews online are to be fake or biased. Looking forward for a revert from Management level on this and not just a regular reply from customer service. regards, Ishaq