[Resolved] ACT Fibernet — no installation and no confirmation - gone blank

Santosh Chandrakant

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560102

I thought taking internet connection from atria convergence technologies - act fibernet and paid them cheque of rs. 8, 206.00 which is been debited on 25th but no service so far. Whereas it was promised that connection would be done the day after cheque is given which is around 23rd or 24th feb. Since then i have been calling them everyday only to get a complaint number that's all. Cheque number is 407026 [sbi].
Tired with repeated calls i have raised cancellation request and full refund is expected as no installation or cabling was done. My mobile is [protected] which was registered with act.
Expecting early recovery of money paid.

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Feb 26, 2019

Complaint marked as Resolved

Received refund after long time

customer support has been notified about the posted complaint.

Feb 09, 2019

Updated by Santosh Chandrakant There is not been a single effort to look into the matter or any effort to refund, I tend to believe this company is a fraud now.

Feb 09, 2019

Updated by Santosh Chandrakant Can I get concerned person on the call? Any direct number of the proprietor

Feb 12, 2019

Updated by Santosh Chandrakant Service Request No: SR[protected], now they are reporting 7 more days, doubtful if they have any reasoning.

Feb 21, 2019

Updated by Santosh Chandrakant Another SR issued today upon my inquiry SR[protected] and another 15days deadline :)

Feb 26, 2019

Updated by Santosh Chandrakant Finally received the full refund today.