[Resolved] ACT Fibernet — no installation yet

shetty96

Address:

Bangalore, Karnataka, 560099

Hello there, i have registered for the new connection on feb 2nd and today is feb 14 still no technician has called yet for installation, what kind of service is this?
. I have called customer care more than 10 times and they just give ans as 24 hours. You think we are some kind of joke to you? I have already gave permission of installing the box in our bulding, but evertime customer care says we are looking to place the box in the area. I dont understand, whn i already gave the permission to install in our building, why the hell you guys are giving lame reasons?

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Mar 22, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Feb 14, 2020

Updated by shetty96 i have attached the details,

Verified Support

Feb 17, 2020

ACT Fibernet Customer Care's response Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet