[Resolved] ACT Fibernet — No Internet Connection

vasundhara shantha

Address:

Hyderabad, Andhra Pradesh

I have Beam TL account i.e., Act Fiber net now with account number 821061. We have taken 6 months package on November 8th. We had connection problem for almost one week and we raised a ticket on February 26 th, which was resolved. Not more than 15 days, we again had a connection problem on March 10 th for which again we raised a ticket and finally after a long 24 hours Internet started working on March 11th morning. This time not more than 5 hours, problem started and is still prevailing. Can I get any solution for this or at least remaining 3 months price back on cancellation?

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2015

ACT Fibernet Customer Care's response Dear Vasundhara Shantha,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 66272727 or write to us at [protected]@beamtele.com, if you have any other queries.

Warm Regards,
ACT Fibernet Hyderabad
(BEAM Fiber is now ACT Fibernet)