[Resolved]  ACT Fibernet — no internet connection for three days

Address:104 ons residency, ngr layout , 17th A cross, near ESI hospital, roopenagarhara, 560068

Noninternet service fo r last three days even after complaining the issue for so many time. They keep on giving excuses and not resolving the issue. Other people in our building is able access internet except us. They are not all sending any technician and lying about it. There service is pathetic. They promise to provide 24 hrs of service but that is crap.
Ticket number: sr[protected]
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Sep 6, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
ACT Fibernet Customer Care's response
Dear Valued Customer,

This is not the experience we want you to have. We have put this on priority with our team.

Regards,

Team ACT Fibernet
Complaint comments 

Comments

Hi, it's been a one complete day internet haven't worked and I dint get any update on my request .

Please solve the issue urgently.
ACT Fibernet Customer Care's response, Aug 2, 2019
Verified Support
Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet

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