ACT Fibernet — No Internet for a month

Address:	Chennai, Tamil Nadu, 600089
Website:	www.actcorp.in

I am from Ramapuram chennai area. I took ACT broadband on Nov 2016. in December after the Varada Cyclone all the networks/broadband were down in our area. When I called ACT support, they told that it will be back online by 4 days. So after 4 days when It was not back I called them and again I got the response that I will be back within 4 days. And then after whenever I call them, I am getting the same answer and it has not been restored yet.

There were other networks that has been affected by the cyclone, but was recovered within a week. Currently because of ACT's negligence I and suffering a great loss in my business.

Also the customer care people were not so friendly. After few minutes of call, they will ask if you want you can cancel the connection.

I want a solution for this and a compensation for the loss i acquired.