ACT Fibernet — No internet from 6 days

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	Www.actcorp.in

#actfibernet one of the worst internet service provider, i regret to take this network... My internet at home is not working from 19th may, when contacted (Btw customer support is not 24/7) on 20th may morning 8am they said 24hrs, same evening was heavy storm and in my area manikonda, there was power cut till 22nd may, i understand there can be some wire disconnect bcoz of storm and this may take some time to fix (But will it take 6days or more?)... Anyways we got power on 22nd evening, good job electricity department 👏 and ghmc for cleaning the mess so fast... But no internet till today... Disgusting 😈

I escalated, spoke to the supervisor multiple times and without resolving my issue they closed my escalation ticket, and when asked very royally he says with us no ticket shud be open more than 48 hrs 😵 which means without resolving the issue they can close the ticket.. Oh wow, is this the service you provide? Horrible, pathetic service #actfibernet.. When electricity board can work and fix the power issue in just 2days, cant you guys #actfibernet fix internet issue? Very irritating, annoying... 😈

Ticket #[protected] this is not resolved and got new ticket num [protected]

Ticket no[protected]is being closed.In case the issue is unaddressed/unresolved, you can escalate it to us, by just forwarding this sms to [protected] — this issue is not resolved and i got this sms saying ticket closed