[Resolved]  ACT Fibernet — no internet or customer care service since more than 48+ hours

Address:

Malaysian Township 17 - 804 , Kukatpally Near Forum Srujana Mall, Hyderabad, Andhra Pradesh, 500072

My ACT Account number is[protected]
.
The internet connection is off since 48+ hours and the customer support never lifts the call or disconnects it's once connected. They have not given any solution and send 100 messages to pay bill. This is pathetic after sales service. Please take stringent action. I have attached screenshot and it shows the similar message when I try to contact them. I have waited on the call more than 25 minutes which I feel is ridiculous. They are clearly cheating a customer and not worrying as no stringent action is taken against them.