[Resolved] ACT Fibernet — No internet services

thammudu

from Hyderabad, Telangana

Address:	Rangareddy, Andhra Pradesh, 500018
Website:	Beam Cable

Further to my yesterday's complaint, nazeer called & confirmed that they will send someone to rectify but in vain for the nth time. I strongly recommend not to take beam for new users. I very strongly urge you to return my money with immediate effect. Whenever i call the customer service, i always hear on recorded conversation of sorry for the inconvenience and we will arrange a rep and given a ticket no. [protected]. This has absolutely no meaning for beam.

Regards

Veerendar kumar
[protected]

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Nov 21, 2016

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Oct 08, 2016

Updated by thammudu My new connection was taken on 3/10. since then till now my internet is not working. complaint no. [protected] dt. 04/10. I am completely disappointed with their service. please return my money with immediate effect.

Regards

Veerendar Kumar
[protected]

Verified Support

Oct 08, 2016

ACT Fibernet Customer Care's response Hi Veerendar,

We regret the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet

Verified Support

Oct 21, 2016

ACT Fibernet Customer Care's response Dear Valued Customer,

Your mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in.

Regards,
ACT Fibernet

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Comments

vijaykarmadi

from Bengaluru, Karnataka

On first day itself of my data renewal on 1st oct 2016 7.74gb is used when i have switched off my router till evening without using it & also rs 50 not deduced from my account for electricity

the act is really cheating customer on data usage.

My cust acc:[protected]

i am waiting for positive response

regards,
basavaraj

ACT Fibernet Customer Care's response, Oct 10, 2016

Verified Support

Dear Customer,

Sorry to know abut your unpleasant experience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
ACT Fibernet

Pavan Rao

from Bengaluru, Karnataka

FUP is getting over in week, this is the third time that it is happening . Earlier it used to get over in 2 weeks time . This time its not even 4 days into october, 30% is used out of the 75 GB . We have not used so much from our side.

Please look into this