[Resolved]  ACT Fibernet — No proper internet to access: a/c no #[protected] |ticket no #[protected]high priority resolution required

Address:	Hyderabad, Andhra Pradesh, 500044
Website:	www.actcorp.in

Hi Team,

This is bring to your notice. I have been using internet new connection from 10th May'16 onwards and paid 6 months bill payment at the time of before installation only (Amount given to your representative 2 days before the date of activation along with KYC docs).

From past 1 week onwards am getting an issue while connecting internet it shows the symbol of connection in my laptop but no access for search engines.

Hence i request to kindly resolve the issue by tomorrow morning hours or else please refund the whole amount whatever i paid.

Note: Regarding the service/dialing to customer care no it gets continuously busy tone but no one got connected to convey my issue. While getting new connection also i faced the same issue and my problem solved by my friend (Existing Beam Customer) and he has given the representative no & then i got new connection - Its too WORST situation.

Today from my registered mobile i sent SMS to [protected] but no one contacted me as of now.

Here are the details:

Account Number is[protected]
User id is premkumar.[protected]@gmail.com
Ticket details for your reference
Ticket No:[protected]

"Beam company think we are the market leaders but you people need to improve services areas also for fast resolution to customer".

Regards,
Prem Kumar Peddi
M:[protected]