ACT Fibernet — No proper response

Address:

Hyderabad, Andhra Pradesh

Hi, I had Beam Internet connection when I was residing at Ramanthapur but when I shifted I was told that Beam connection was not available in that locality. I shifted to the next lane only. Later after we relocated to Uppal, I called the customer care several times for the reconnection but all the tickets were closed without providing a proper resolution. Ticket# 14107561, 14201396. I was not told the reason for closing the tickets without the issue being resolved. I did not expect this kind of customer service from Beam.