[Resolved]  ACT Fibernet — no refund and bad service by act

Address:Bangalore, Karnataka, 560066
Website:actfibernet

My userid and password was leaked and is completely accessible to customer service agents.

When i raised this as a concern, absolutely no action was taken, infact i was forced to meet the same guy basavaraj repeatedly just to rub their stink in my face.

When i stated, i don't need your service since it is not secure network, agent said no refund, do what you want to do, no refund.

I want full refund, i will not use this for anything but trying repeatedly to disconnect and bad mouth act, as it is a fraud service provider and leaks password and userid to everyone.
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Nov 13, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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