Hi,
I am an act customer for 5 years. I have recently placed a request area relocation and took a six month plan and paid an advance payment of rs 8205/-.
When last time on the call with customer executive, she told me "pay the amount 8205/- now and i am immediately raising a request for new router and connection relocation". And after that i just received the sr closer email. Meanwhile i have already paid the amount.
Post that i have been following up with act customer care since then. There is no response from you even after repeated emails.
I have still not yet received any call from act.
From my side i am unable to reach customer care with helpdesk phone numbers from last 3 days. Call is automatically disconnecting after being on waiting for 15 mins. Tried multiple times.
Please let us know what is the problem with act customer service, why i am not receiving any call from your side though i have made the payment on 4th of july.
Account : 583783
Custid: 10736047
Sr numbers:
Sr[protected], sr[protected] Was this information helpful? | 
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