[Resolved] ACT Fibernet — No response for the inactive connection for 5 days after continuous calling customer care

garelk

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Hi Team, We have been trying their customer care since the last five day as their connection was not working, everyday they give us the same answer that it will work today.We are very dissatisfied with their service as we paid to them and we got no solution as such.Request you to kindly share with us the refund policy.

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Aug 7, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Garelk,

It feels unfortunate to know about your experience with our customer care service and would like to have an opportunity to rectify your perception. In order to assist you, please share your customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet