[Resolved] ACT Fibernet — no response since 5 days after incomplete connection

rahman webzo

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh

Hi, this is rahman
I am a new customer to act but since i have taken the connection the installation was incomplete since 5 days i was calling support team and being told for technician visit but everyday they diverts my complaint ticket with a new one. It seems like i have been cheated by looking the way this organisation handling the cases, i want my refund from any source from act fibernet which i havepaid on first day of agents visit as i have not used any data.

Thanks alot.
Rahman shaker

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Jul 16, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

ACT Fibernet Customer Care's response Dear Valued Customer,
Sorry for an unpleasant experience. Kindly share the Ticket Number or Account ID associated for us to look into the issue.
Regards,
ACT Fibernet Team

Jun 02, 2019

Updated by rahman webzo Ticket No: SR[protected]