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[Resolved]  ACT Fibernet — no response since 5 days after incomplete connection

Hi, this is rahman
I am a new customer to act but since i have taken the connection the installation was incomplete since 5 days i was calling support team and being told for technician visit but everyday they diverts my complaint ticket with a new one. It seems like i have been cheated by looking the way this organisation handling the cases, i want my refund from any source from act fibernet which i havepaid on first day of agents visit as i have not used any data.

Thanks alot.
Rahman shaker
Complaint marked as Resolved Jul 16, 2019

Complaint Status


[Jun 01, 2019] customer support has been notified about the posted complaint.
Verified Support
ACT Fibernet Customer Care's response Jun 01, 2019
Dear Valued Customer,
Sorry for an unpleasant experience. Kindly share the Ticket Number or Account ID associated for us to look into the issue.
Regards,
ACT Fibernet Team
Updated by rahman webzo Jun 02, 2019
Ticket No: SR[protected]
Complaint comments  1 Comment     Updated: ShareTweet

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Ticket Number : SR[protected]

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    Customer satisfaction rating
    51%
    Complaints
    3093
    Pending
    541
    Resolved
    1366
    ACT Fibernet Phone
    +91 72 8899 9999
    +91 91 2121 2121
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010