ACT Fibernet — No Service

Address:

Bangalore, Karnataka

I applied for ACT fibernet connection on 20th March'15, the lines man came and installed a junction box outside my room (rented property). After that there was no call from ACT side. I raised so many complaints (complaint ID: [protected]) regarding the new connection (customer ID: 3149895). Ultimately in April second week, they told me that, they can't give me connection because of High Tension Cable in my area (I reside in Chandra Layout, Bangalore). I checked with locals they said there is no High Tension Cable or any such problem in Chandra Layout or near by areas, its a hoax call by ACT and they have done the same thing it with other residents of that area. Now ACT is silent and not responding when I asked for refund for payment+structural damage to property. They are mentally harassing me. Kindly take some actions in this regard