ACT Fibernet — Non refund of my Installation amount

Address:Visakhapatnam

I had applied for new connection from ACT Fibernet. For which i Sumit the installation amount to the representative. But after a week they refused to provide me the connection in my area. After that till now no refund has given to me. I am connecting to the representative but all in vain.
This is my 2nd complaint on this site. I am planning to sue the company in consumer court for this humiliation.
Your ticket SR[protected] is tentatively expected to be resolved by 11-Jun (DD/MM) between 19:30 to 21:00. Team ACT
This massage I had received from them but nothing action taken.
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Your concern is important to us and we intend to sort this out for you as soon as possible. Please help us with your account number and we will be at it.
Simal151's [Complaint's author] reply, Jun 21, 2022
My Account no is 32859884019 (IFSC Code- SBIN0000511)
Facing the same issue. Is your complaint resolved?

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