ACT Fibernet — Not getting Speed of 30MBPS

Kapil P

from Bangalore, Karnataka

Address:

Bangalore, Karnataka

Hi Team, I am not getting the speed of 30MBPS as per my PLAN (Rs 1049.00). I also raised a ticket (not sure which ticket is related with the concern of speed. so listed all the three tickets:# [protected] OR #[protected], #[protected]). My User ID is: 11067246 Please look into this issue ASAP. Thanks.

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Mr Kapil,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Kapil,

The above mentioned grievance has been resolved. For further queries you can contact us on [protected] or [protected]@acttv.in. Thanks

Warm Regards,
ACT Fibernet

Kapil P

from Bangalore, Karnataka

It is not resolved.

Please find the screen shot for your reference.

I am just getting only 4.39mbps(download) and 4.52mbps(upload) speed whereas I am supposed to get 30Mbps speed.

Thanks.