[Resolved] ACT Fibernet — Not getting the internet access from past 2 week!!!

Vna Sandeep

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	www.actcorp.in

I am resident of Bheeramguda (Hyd) .We are not getting the access to the internet from past 2 weeks. Every day I am lodging complaint to CC and your team is giving false assurance of resolving it within 24 hours. We have paid for 6 months. If this is the situation we have to look for an alternate provider.

First time when we raised the complaint, someone called me from ACT and asked about the address and I explained him everything but after that neither responded to the calls nor he reached the address.

Either resolve our issue or refund our advance amount paid .

Was this information helpful?

No (0)

Yes (0)

Oct 6, 2016

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

ACT Fibernet Customer Care's response Hi Vna Sandeep,

It feels unfortunate to know about your experience with us and would like to have an opportunity to rectify your perception. In order to assist you, please share your customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet

Related ACT Fibernet reviews

View all 4526 ACT Fibernet Reviews

Comments

Genefer Angel

from Bengaluru, Karnataka

I raised ticket No. [protected] yesterday at 6 pm as there is a technical issue with the router cable..Till now no technicians have visited my place.. In the past 6 months, I am facing lot of technical issues with the ACT Fibernet service..Try to do the needful as soon as possible..I have an important conference call to be attended today.

ACT Fibernet Customer Care's response, Sep 6, 2016

Verified Support

Hi Genefer,

We are sorry for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet