[Resolved] ACT Fibernet — Not Giving back the Security Deposit

Ravi0824

from Lucknow, Uttar Pradesh

Feb 14, 2022

Address:

Lucknow

I was the customer with ACT FIBER in lucknow. I disconnected my internet as on 25th jan 2022 and asked for the security deposit.
They initiated the ticket for refund and the time given was 4th of feb 9.16am. Now its 14th of feb 2022 every day i call them they say 24hrs it will resolve and i will get my money.
For how many days i have to call them to get my own money back
Please help me out
I am attaching a screenshot for the details please help me out to get my money back from this fraud company

+1 photos

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Mar 18, 2022

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2022

ACT Fibernet Customer Care's response Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your account number.