[Resolved] ACT Fibernet — not providing internet and not refunding money
Anekal, Karnataka, India
Vvikashsinha261 on Jul 16, 2019
I have applied for Act connection in May.Although i have paid installation fees and money for my connection, The connection is still not available in my area is what the team informs me and then they advise as to some sales Team will contact. It's been 2 month now and 22 Mail chain with ACT helpdesk and Nodal officer. They just reply team is looking into it and nothing happens. This is same thing happening again and again and ACT is not refunding money
Complaint marked as Resolved 2019-08-21 17:34:20
[Jul 17, 2019] customer support has been notified about the posted complaint.
Verified SupportACT Fibernet Customer Care's response Jul 17, 2019
Dear Valued Customer,
We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.
Team ACT Fibernet
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