[Resolved]  ACT Fibernet — Not providing the internet speed as per plan act incredible for last one year

Address:Bangalore, Karnataka, 560045
Website:act fibernet sevice

Sir, since my internet speed was very less, and allowed 75gb to be used, as per previous internet plan, so i changed my plan to act incredible, which says that speed will be 100 mbps, can be used 150 gb but from last 0ne year i been in the same plan, i cant even browse as you tube use to buffer, as the speed was 5mbps, till today i am facing the samr problem, i been paying every month rs 2500 nearly, they are no people to rectify this issue, i have called act custmer care n number of time to look into the problem, they use to send tecnician fit for nothing, they cant identify the problem, give some excuse and close the complian, i been cheated in the name of new plan act incredible which promise to give the speed of 100mbps, but gives only 5mbps, please justify my issue
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Aug 6, 2021
Complaint marked as Resolved 
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Hi Ahmed,

It feels unfortunate to know about your experience with us and would like to have an opportunity to rectify your perception. In order to assist you, please share your customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet

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