ACT Fibernet — not refunded the plan amount rs 8406

Address:

560042

I have requested act fiber (Bangalore) for new connection (On 1st feb 2019 for 6 month plan rs 8406). After completing all the document process, they didn't reach out us for the installation. Even though ups and all other settings were available at my building. So, after 5 (4th feb 2019) days we request to refund the amount and they confirmed that they started refund but till now (28 feb 2019) they didn't refund the amount.