ACT Fibernet — not refunding money from 1 and half month

Address:	500081
Website:	www.actcorp.in

Hi sir,
I took 1year subscription from act fiber but after using 3months lost the connection hence i gave complaint and act technician said we cannot resume the connection so he raised disconnection request. After that i got a call for disconnection conformation and not using their services from 15th september -2018. Today is 26th october-2018 still i am asking for refund amount. When i call to customer care they are saying will refund the money but not doing that. Even i have escalated to act nodal officer (Nodalofficer. [protected]@actcorp.in, sumanth durga,[protected] but no success. Could you please help me on this..