[Resolved] ACT Fibernet — not refunding my money | |||
Hi, my name is anjaneya gupta. I am from hyderabad. October6th 2018, i have paid 6months subscription to act fiber for a new connection. My account number for act fiber:[protected]. Waited 1 week for net connection. As they are not give the connection, i gave request for refund of my money. My escalation ticket [protected]. So many times i called to customer care, nodal office and sent mails to [protected]@actcorp.in, nodalofficer. [protected]@actcorp.in, appellate. [protected]@actcorp.in and refunds. [protected]@actcorp.in. There is no use of calling to their customer support and sending mails to them.in act fiber "no one is willing to give customer support". I gave money on 6th october 2018 and today 6th november 2018. What a pathetic service act fiber is giving to customers. Shame on you guys... Who worked on my complaint and who working on my complaint... If you are not willing to refund my amount, you people can tell me on call/mail. So that i can't waste my time. I simply raise a case on consumer forum with attaching all phone recordings and mails. Was this information helpful? | |||
Dec 18, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Nov 08, 2018 ACT Fibernet Customer Care's response Hi vuddagiri, We regret the inconvenience caused. Please share your contact number. We will look into this for you. Regards, ACT Fiberne Verified Support Nov 08, 2018 ACT Fibernet Customer Care's response Hi vuddagiri, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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