[Resolved]  ACT Fibernet — Not resolving my internet issue

I've first submitted complaint on 19th september with #srt[protected] and they said the issue will be resolved by 20th september by 5 pm. The executive called me on that day and never appeared. They closed the ticket without any resolving the issue. I've called support 3 times to send an update to the executive and no update received and the ticket was closed at night.

Then the very next minute i called support again and created another #sr[protected] and they said the issue will be solved by 21st september 1pm. There is no update from the executive and the issue is still not fixed. I didn't login for my office work for 2 days. If i have my job it's okay, if i lose it i'm gonna sue act.

Really act doesn't give a # to customer.

Once jio fiber is available will move to it
Was this information helpful?
No (0)
Yes (0)
Aug 3, 2021
Complaint marked as Resolved 
NA
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2020
ACT Fibernet Customer Care's response
We will arrange a call back from our concerned team. We regret the inconvenience caused
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information