ACT Fibernet — not returning my money back

Address:	Coimbatore, Tamil Nadu, 641009
Website:	WWW.ACTCORP.IN

We called for act broadband connection on 12-8-19. Immediately salesperson came. We paid through card. Then after so many calls network engineer came and told that they have to fix a box using drill and they need a power supply 24/7 for that junction box. Our house owner was not ready for it so we gave for disconnection immediately in that day and we were told refund will be initiated in 15 days. Next day they were calling and convincing for reconnection but i told no situation not feasible and asked to refund. Till today with n number of calls and emails to their customer care they always say within 15 days... I don't know which 15 days they are talking about.

Later confirmed that it will be credited before september 4th till now did not recevie customer people started saying it is in process... They expect the customers to beg behind them giving false promises without commitements.