ACT Fibernet — Not shifting the connection to our new office location even after submitting shifting request

Address: nallampalayam

We have shifted our office to new location. We raised proper shifting request and a ticket has been raised. twice technician has assigned. Very worst experience they are not even picking our calls. But without shifitng our request they closed saying we are not responding to their call. From june 1 we are struggling without fibernet connection. Their customer care representative is saying we will raise it to team with high priority. No use talking to them. Ticket number:SR[protected]

Called customer care again opened ticket today SR[protected] 12.30 p.m. and again closed the ticket by 2.30 p.m. without resolving it.