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ACT Fibernet Complaints & Reviews

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Last updated Jan 22, 2022
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar
Bengaluru
Bangalore District
Karnataka
India
560010

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ACT Fibernet reviews & complaints(4093)

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Internet is not working from past 25days, when called customer care and asked for ticket status they said it’s closed, we...
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It’s been 2days internet service was not working even calling to your person no responces no return calls and I guy kept busy my number this is not way to serve ur clients thank you please disconnect your internet service from today we taken 6months plan …
ACT Fibernet customer support has been notified about the posted complaint.
Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
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    Hi Team,

    No offense on the support and services provided so far but getting hard now to get.

    Since...
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    I have been associated with ACT Fibernet since 7 months, and since that time, I have witnessed issue with ACT box problems,...
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    No installation update after the payment
    ACT Fibernet customer support has been notified about the posted complaint.
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      From past 4 day I raised 3 ticket for internet connection problem they are providing temprerory fix and same problem is repeating every morning. The service provider also not responding. Need permnent fix for my internet connection issue.
      ACT Fibernet customer support has been notified about the posted complaint.
      Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your account number.
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        Hi ACT Team,

        Last year in December 2020, I got my ACT account[protected] suspended as I traveled to my...
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        Hi, registered account number with act Fibernet is[protected]. I have disconnected my fiber connection on 30th Nov 2021. It's been 1st Jan 2022, till date no one has come to pickup router. They keep calling with different numbers twice everyday and doesn't say anything since I have disconnected my account. Please pickup the router I don't want connection anymore and stop spamming my number with phone calls. Thanks!
        ACT Fibernet customer support has been notified about the posted complaint.
        Hi Rahul, We regret the inconvenience caused. Please share your account number for us to assist you further.
        rahulprd's [Complaint's author] reply, Jan 1, 2022
        Account number is 110614378200. It's already mentioned above in the message.
        rahulprd's [Complaint's author] reply, Jan 2, 2022
        Still there's no update on this matter and you guys still spamming on my number without any reason.
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          Due to relocation I had to disconnect my act connection. I had 2 months balance remaining when it happened. As per customer...
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          Hello my name is naveen I purchased one year plan in act I need to get Wifi router but still I have not got the Wifi router...
          +2 photos
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          My parents have ACT fibernet from last 6 months. They shifted to new house and the connection is shifted, the ACT guy didn't...
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          My user is 10974949. I'm providing here so the ACT team can go and check my complaints here are genuine .

          I...
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          I logged the ticket (SR[protected]) for account[protected] that the connection is not good. So put this request to...
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          We have disconnected act wifi one year plan after using for 4 months they have said that the remaining amount will be refunded by December but upto till date its not done. We need refund .
          ACT Fibernet customer support has been notified about the posted complaint.
          Hi Devaki, We regret the inconvenience caused. Please share your account number for us to assist you further.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            ACT Fibernet — Refund

            Hi,

            My name is Madhubabu Mynampati. account id[protected] from hyderabad. I took a new connection and...
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            Hi,

            My name is Madhubabu Mynampati. account id[protected] from hyderabad. I took a new connection and paid for 6 months. Due to poor connectivity I have terminated my connection within 10 days. But I have not received my refund yet.

            Please resolve the issue as soon as possible
            ACT Fibernet customer support has been notified about the posted complaint.
            We regret the inconvenience caused. Please share your account ID. We will get in touch with you.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              ACT Fibernet — Internet not working

              I don't have internet since morning and this happens every month. Every month I spend atleast one or 2 days without internet....
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              ACT Fibernet — Double payment

              On Nov 11, 2021 i made a payment for my act fibernet connection. I received a message that it was not complete and hence...
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              ACT Fibernet — SR10363683062631 re-opened many times but no resolution

              Sir,
              I am looking for permanent disconnection, but there is excess credit in my account which I would like to use...
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              I have made unlimited calls to move my junction box . They enter my premises without my permission . I am going to file a police complaint.
              ACT Fibernet customer support has been notified about the posted complaint.
              Hi, Please share your account number so that we can assist you.
              RashiSanjay's [Complaint's author] reply, Dec 15, 2021
              Account no : 103402152150
              Location : Chennai
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