ACT Fibernet — Package start date before connection activation date

Account no[protected] Hyderabad. Act technician gave wired connection and activated router on 01/03/2021 for 12 months plan. So according to this Package Start date should be 01/03/2021 to 28/02/2022 but to my surprise, I saw package start date is 27/02/2021 & end date 26/02/2022 which are WRONG.

Wrong 27/02/2021 to 26/02/2022
Correct 01/03/2021 to 28/02/2022