[Resolved] ACT Fibernet — Paid for new act broadband subscription but not got the connection.

ajays1475

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560077

My name is Ajay Singh and my ACT User ID is[protected]. I requested for new Act Broadband Connection and made payment as well on 6th May, 2017 of Rs. 2328 for 3 months for Rs. 675 plan.

But it has been one week and i have not get the connection done. I have already spoken to customer care 3 times and they have not provided any solution to my issue.

Now i don't want to take connection and want my money back. Please refund my money.

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Jun 22, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret for the delay, we will look into your issue and get in touch with you on priority.

Regards,
ACT Fibernet

Verified Support

May 22, 2017

ACT Fibernet Customer Care's response Dear Valued Customer,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet