ACT Fibernet — PAID THROUGH CREDIT CARD FOR ONE YEAR PACKAGE

Address:

Bangalore Urban, Karnataka

FOR ONE YEAR PACKAGE, AMOUNT PERTAINING TO RS.14148, OUT OF WHICH RS.7072 WAS PAID THROUGH CHEQUE AND RS7072 WAS PAID THROUGH CREDIT CARD.CHEQUE AMOUNT GOT CLEARED AND SUBSCRIPTION FOR SIX MONTHS WAS GIVEN.CREDIT CARD PAYMENT IS ALSO DONE SUCCESFULLY WITH PROOFS ATTACHED PERTAINING TO THE PAYMENT.I HAVE ALSO PAID THE CREDIT CARD BILL AND THE PAYMENT IS SUCCESFUL.BUT THE ACT BROADBAND TEAM HAS BEEN INSISTING THAT THE PAYMENT HAS NOT YET BEEN RECEIVED AND THEY HAVE JUST ACTIVATED THE SIX MONTHS PACKAGE.THEY ARE INSISTING THAT OTHER SIX MONTHS' AMOUNT i.e. RS.7072 HAS NOT BEEN RECIVED BY THEM.THERE IS NOT A MISTAKE FROM MY SIDE, THOUGH THE BANK STATEMENT HAS BEEN SENT, AFTER BEING ASKED FOR IT, THE SERVICE IS STILL PROVIDED FOR SIX MONTHS.IT IS REALLY A BAD SERVICE FROM ACT BROADBAND AFTER MANY COMPLAINTS.VERY DISAPPOINTED.