[Resolved]  ACT Fibernet — pathetic!

Address:202 Sidhivinayaka Residency, 27th cross, Thimmareddy Layout, 560093

Hello team,

It is disappointing that the whole country is in a lockdown and act is making our life difficult. As you are aware, we are working from home and we are doing this because we thought that service providers will give us support during this period.

My internet connection went off on 23rd midnight. Our salaries are already been deducted and since i was not able to work for the last 5 days due to act not fixing my internet, i also lost 5 days more salary and today also till now noone came to fix the problem.

Sr[protected] is my complaint id. I have been calling the team regularly and they are giving false hope. It's already been 5 days.

It is really disappointing that you are fooling us around. If we miss a day payment, you guys call us back to back till we make the payment. We paid you in advance for every months service. When we demand for the seevice which we have paid for, you are giving us silly reasons.

Will you guys pay for my losses? No right? Atleast have the dignity to do the service that we paid for. If this is not resolved at the earliest i will make sure that i will sue you and all the associates who made fake promises till now.

Learn to respect your customers. It ia because of them you guys earn. I want this fixed or will take legal action.

Thanks.
Was this information helpful?
No (0)
Yes (0)
May 9, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2020
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
Verified Support
Apr 07, 2020
ACT Fibernet Customer Care's response
We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance you can contact us on [protected] & helpdesk.[protected]@actcorp.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information