[Resolved]  ACT Fibernet — Pathetic service and poor network connectivity

Address:560076
Website:portal.acttv.in

In the last 10 days, my connectivity is ON-and-OFF, when filed complaint they will say someone is disturbing the ports... there is no logical explanation and the field engineers, technical leads are pathetic and will not answer the calls... I wish there is a strict penal code for these people who play with customers...

The field engineer will close the ticket that issue is resolved, however I will still be having the connectivity issue, the Tech lead will say that someone will come and will not answer or revert the call after 1st time...

These guys are pathetic and I urge all customers to take necessary alternatives and move out of ACT FIBERNET.
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Dec 30, 2016
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
ACT Fibernet Customer Care's response
Hi Maddali,

We are sorry to hear that and would like an opportunity to make things right. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet
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    +91 72 8899 9999
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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