[Resolved]  ACT Fibernet — pathetic service from customer care/appellate/nodal officer

Hello,

I'm facing the issues with the act bangalore team. I have raised the request for shifting of the connection within the city, they have told that it will be resolved post the pending payment is made. And i made the payment, post that they closed the complaint saying the customer is not at bangalore. I have escaled to appellate and nodal officers as well, and these guys are more worse than customer care. No response from these also.
Whenever i raise the complaint, they are closing the tickets without informing and saying that repeated calls have received on the same ticket.

Waste of time and money to have the connection with the act.

Br,
Praveen
A/c no:[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 7, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
ACT Fibernet Customer Care's response
Dear Customer,

We are sorry to hear that and would like an opportunity to make things right. We will get in touch with you at the earliest.

Regards,
ACT Fibernet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information