[Resolved]  ACT Fibernet — Poor Customer service

Intiated request for disconnection before 6days via customer care.But you guys are keep on increasing ETA.If i try to connect with customer services, the guys (vasudevan, , etc)who ever attend my call not even allow us to speak and after sometime he put my call on mute and disconnect my call.This is not at all the way you handle your customer..Veryyyyyyy veryyyy poor and ridiculous customer service, have ever seen.

And also, no one in the customer service didn't confirm the exact charge for cancellation and reactivation. Everyone is telling different different stories and charges ..Not at all satisfied with customer service.^
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May 9, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2022
ACT Fibernet Customer Care's response
Hi, We regret the unpleasant experience you've had. We have your details and will get in touch with you.
Verified Support
Apr 08, 2022
ACT Fibernet Customer Care's response
We would like to assist you with this. Please help us with your account ID, we will get in touch with you..
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