[Resolved]  ACT Fibernet — Power Discount

Address:Hyderabad, Andhra Pradesh

Hi I am Dattu K S S, using Beam Telecom Private Limited (Hyderabad) Internet services since 2 years. They have requested me that they will connect a Box which contains back up battery to my electricity main in June 2013. They said that I will get Rs.50 towards power discount in the bill. I have accepted for that. From next month onwards i.e. July onwards my electricity consumption went high because of their box. I have given more than 100 complaints to them, In August 2013 got a call from their customer service team stating i will be getting Rs.100 towards power discount from September'13 onwards. Till date the power discount of Rs. 100 is not reflecting in the bill. I am tired of giving complaints to them. I want help from consumer forum. My contact number is [protected].
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Complaint marked as Resolved 
Received a call from Beam Fiber team and they resolved the problem in 2-3 days. They have provided the discount on power from September 2013. The issue has been resolved now.
Complaint comments 

Comments

Hi Dattu,

We apologize for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the issue to the concerned team and they will shortly get in touch with you. We assure you that the issue will get resolved ASAP.

Regards,
Beam Fiber
Dear Beam team,

After complaining in consumer complaints only the problem got solved.
Never ever do like with any customers.

Thank you
Datty
Beam fiber or Act fiber,

These guys used power from my home by saying they give Rs.300 as power discount and they used it for 2months. I daily do follow up with them but they never responds and they asked me to visit their branch. Why should i visit their branch, am i applied for Job there??

After multiple tickets raised, they closed by saying my mobile number is not reachable, multiple escalations, some one called me and said my power discount is not approved. Immediately i disconnected the power and beam telecom.

Guys never ever give power to Beam guys or don't support them. They simply cheat you and they find another party for next 2months. Its worst support or team. My community kept them in black list as they used free power from lifts without contacting association.

@Chakradhar.

Beam Account Number is 267110

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