ACT Fibernet — Power discount issue still not resolved since :3 Months

Address:

Hyderabad, Andhra Pradesh

Beam, So i don't to from where to start, but let me get straight. Since 3Long months i been calling customer care to provide my Power discount waiver which i supposed to receive for last :5Months. Every month : 200Rs.But since 5Months calling customer care to know my status has already gave me Suprise of : 1000Rs of Mobile balance deduction in my Fckin Post-paid Bill.Every time i call customer care they always say : We got your request we will be providing resolution within 24Hrs.where can any one believe total : 15Tickets raised all are closed but still problem is in process.Where all tickets are closed saying No response from customer Hence tickets closed. How a person can be without mobile phone for long 3Months yaar. shame on beam, Where there was account dept executive called me and they said, { SIR WE ALREADY SENDED TO BACKEND TEAM WE WILL PROCESS IT SOON }RESPONDED AFTER 2MONTHS.But till date process is going onn & onn.