[Resolved] ACT Fibernet — Product and Service

Munna knc

Sep 17, 2022

Address:

No 9 1st main WASA layout Doddanekundi Marathalli post Bangalore 560037

I am forced to right here as i had lodged two complaints and ACT closed them inspite of asking them to keep it open. Their switch that supplied excess power has caused damage to my Router and the CCTV DVR. I had to pay for a new router and service of the DVR. The DVR company clearly mentioned that the network port caused the damage to the mother board. ACT network cable which directly comes from the switch has suddenly supplied high voltage. The team did not provide any resolution and have closed the ticket
SR[protected]
SR[protected]

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Oct 23, 2022

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2022

ACT Fibernet Customer Care's response We regret the inconvenience caused. We will arrange a call back from our concerned team.