[Resolved] ACT Fibernet — Refund amount not yet given till now after completion of 1 month | |||
I was one of the old customers of beam cable (Act fiber) regarding the account number:[protected], residing at hyderabad, shapoor nagar. I had paid money in the month of september for 6 months package (2720) and the internet connection was interrupted from march ending due to cx box down. But my 6 months subscriptions was not over yet and it will be completes by june'15. When i called up your customer care, they said that the refund of money will be done by 10 days i did not received any confirmation call or any refund money till now. Was this information helpful? | |||
Jun 25, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 25, 2017 ACT Fibernet Customer Care's response Dear Valued Customer, We apologize for the inconvenience caused, we will look into your issue and get in touch with you. Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We are sorry to hear that and would like an opportunity to make things right. Please share your contact number and city name and we will investigate this matter
Regards,
ACT Fibernet