[Resolved]  ACT Fibernet — refund for my connection disconnection

I have moved to hyderabad to kochi, due to this, i have register compliant to act for disconnection. My connection was disconnected but still i didn't get refund from act.

Date of the incident: 02st august 2018
Ticket register : [protected] and [protected].
Account number is[protected]
Request for refund.

I have send almost more than 10 emails to act, but there is no response and i tried to call the customer care and no respond from customer care.

Can you please do the needful.