[Resolved]  ACT Fibernet — Refund initiation not yet done

Address:

hyderabad

Hi Team,
My name is Prasad from Hyderabad, I have applied for a new connection in the month of February 28, 2022. On the same day, your executive visited my home location and said to me it's not possible to give a new connection due to the power box not being available. They said we will update the billing department for the same for a refund initiation. I have made a call to your customer care more than 100 times regarding this issue. Your appellate authority of Hyderabad people also did not respond properly for a refund of Rs 3540/-. Whenever i made a call they said next week it will be a refund. Already it has been crossed 30 days can I get a refund amount or not? I had lost my patience regarding this issue. I will go to consumer court to file a suit tomorrow. Finally, I lose hope regarding the refund initiation.

Thanks,
S.Prasad