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ACT Fibernet

ACT Fibernet — Refund money for my new connection

Address:Visakhapatnam

I had booked new broadband connection and made payment. However they couldn't provide me the connection and created SR[protected] request to initiate the refund. But I haven't received any refund and not responding to any mails.
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ACT Fibernet customer support has been notified about the posted complaint.
Jun 16, 2022
Updated by Simal151 Your ticket SR[protected] is tentatively expected to be resolved by 11-Jun (DD/MM) between 19:30 to 21:00.
Till now no refund nothing
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We regret the inconvenience caused. Please be assured that our team is looking into this.
Reply
Simal151's [Complaint's author] reply, Jun 17, 2022
It’s been 2 weeks but no action taken.

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