[Resolved] ACT Fibernet — refund not given

Jayapaul k

from Kakinada, Andhra Pradesh

Address:

Rangareddy, Andhra Pradesh, 501510

Ive requested for refund from act fibernet and it's almost been 2 months. My registered number is [protected]. Ive been calling them since 2 months and they've been asking me to wait for 24 hours but not refunding my money. None from the specialist team gets back to me. Ive also requested for a supervisor call back multiple times and they've informed that a supervisor will get back in 24 hours. But no one gets back to me to resolve the issue. Please help.

Thanks.

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Aug 2, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

ACT Fibernet Customer Care's response Hi Jayapaul,

We regret the inconvenience caused. Please share your city name below. We will look into this for you.

Regards,
ACT Fibernet

Jul 03, 2018

Updated by Jayapaul k Hi there,

Ive just received the refund since ive posted my issue here yesterday.

Thsnks.