[Resolved] ACT Fibernet — refund not initiated

Arun U

from Bengaluru, Karnataka

Address:	560068
Website:	www.actcorp.in

I have payed near to 8000 Rs for the connection to ACT by 9th August 2018.

I have been requesting for refund and they are not providing the refund till today
21th August 2018.

I have email communication and ticket raised with the customer care as the numbers below, I got a user id created as well from them when the payment was made.

My account number :[protected]
complaint Numbers : [protected], [protected]

Kindly help me to get the amount refunded as this is cheating and unnecessarily holding my money by the ACT fibernet.

Transaction Details:
Ezetap Txn Id.: [protected]E[protected]
Reference No.: 36721
Total Amount: INR 8, 206
Credit Card No.: *3916
View Receipt

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Aug 21, 2018

Complaint marked as Resolved

Connection was provided and the new guy who came for providing connection was convincing regarding the box which they needed to add new etc. hence resolved and closing this issue

customer support has been notified about the posted complaint.